Alexa Not Discovering BroadLink Devices

One of the common challenges encountered by users is Alexa’s inability to discover BroadLink devices. However, with a simple solution, this issue can be resolved efficiently. By configuring the “All on” and “All off” buttons on the Broadlink app instead of the specific “Switch 1 on” and “Switch 1 off” ones, users can successfully enable the device to be detected by Alexa. This configuration adjustment ensures that Alexa identifies the Broadlink device seamlessly, allowing users to control it effortlessly through voice commands.

Upon implementing this solution, users have reported positive results, with the commands functioning smoothly and the device responding promptly. The ability to configure and utilize the appropriate buttons within the Broadlink app plays a vital role in addressing the challenge of Alexa not discovering Broadlink devices. Through this effective approach, users can enjoy the full potential of their Alexa-enabled ecosystem and effortlessly integrate their Broadlink devices into their smart home setup.

Alexa Not Discovering BroadLink Devices

Alexa Not Discovering BroadLink Devices

When it comes to the issue of Alexa not discovering Broadlink devices, one potential solution is to leverage the IHC app. By utilizing this app, users can ensure a smooth connection between their devices. To start the process, it is advisable to use email as an alternative to Facebook for authentication within the IHC app. This method eliminates any potential hiccups that may arise from using Facebook login.

Another crucial step in resolving this problem is to activate the pairing mode. By enabling this mode, users can establish a secure and reliable connection between Alexa and Broadlink devices. It is worth noting that some users have experienced trouble during this process, but with patience and proper troubleshooting, these issues can be overcome.

In addition, naming conventions play a vital role in ensuring a successful discovery. While naming the devices or scenes, it is recommended to avoid terms such as “TV” or “Living Room” in the title. Alexa’s algorithm tends to respond better to alternative naming conventions.

Steps to setup BoradLink Devices:

Setting up Broadlink devices is a straightforward process that can be completed in just a few simple steps. To begin, the first step is to sign up for an account, which will grant you access to the necessary features and functionalities. Once you have successfully signed up, you can proceed to the next step, which involves adding your Broadlink device to the platform. This can be done through the dedicated “Add Device” option within the application. By following the prompts and providing the necessary information, you will be able to seamlessly integrate your device into the system.

To further enhance the functionality of your Broadlink device, it is recommended to enable the corresponding skill for your virtual assistant, such as Alexa. Enabling the skill allows for seamless voice control and integration with your Broadlink device. By utilizing the skill, you can conveniently issue voice commands to control and manage your device with ease.

Sign up / sign in BroadLink App

It is crucial to sign up for a BroadLink account. This step is essential for seamless integration and personalized customization of your devices. By creating an account, you gain access to a plethora of features and functionalities that will enrich your smart home ecosystem.

Add device

When it comes to adding a device to your network, the BroadLink App is a powerful tool that allows you to seamlessly connect your Wi-Fi device. With this app, you can easily configure your Wi-Fi device and gain remote control and access to it. Whether you’re at home or on the go, the BroadLink App enables you to remotely control your device via external networks such as 3G and 4G. This means you can effortlessly manage your device from anywhere, ensuring a convenient and efficient user experience. So, if you’re looking for a hassle-free way to add a device to your network, the BroadLink App is the ideal solution, providing you with seamless connectivity and remote access capabilities.

Enable skill

Enabling skills on the Alexa App is a seamless process that allows users to expand the capabilities of their devices. With the BroadLink skill, users can effortlessly integrate their BroadLink devices into their Amazon account. By following the intuitive wizard, users can link their Amazon and BroadLink accounts, ensuring a smooth and streamlined experience.

During the account linking process, users can easily manage and control their BroadLink devices through the Alexa App. Once the linking is completed, users can leverage the power of voice commands by simply saying, “Alexa, discover devices.” This command initiates a device discovery process, where all connected devices are identified and displayed within the Alexa App.

To ensure accuracy and convenience, it is important to note that any changes made to the device setup require re-discovering the devices in the Alexa App. This includes scenarios such as adding or deleting a device, as well as resetting a device. By following this step, users can guarantee that their BroadLink devices are accurately listed and recognized within the Alexa ecosystem, providing a seamless smart home experience.

The integration of the Alexa App, BroadLink skill, and Amazon account empowers users to effortlessly control their connected devices with voice commands, making daily tasks more convenient and efficient. Whether it’s adjusting the temperature, controlling lighting, or managing other smart home devices, the enablement of the BroadLink skill opens up a world of possibilities for users seeking a truly connected and intelligent living environment.

Control device by voice

Controlling devices through voice commands has become increasingly convenient with the advent of technologies like Alexa. Alexa, a popular voice-controlled device, offers users the ability to interact with their smart home devices effortlessly. For instance, by simply specifying the name of a device, such as “Lamp,” users can command Alexa to turn it off using voice control. This skill showcases the power of natural language processing (NLP) in enabling seamless communication between humans and machines.

To utilize this feature, users need to familiarize themselves with the skill and its capabilities. By using NLP algorithms, Alexa can understand and interpret user commands accurately. Users can specify the desired action by name, allowing them to control specific devices effortlessly. For example, if a user wants to turn off a lamp, they can say, “Alexa, turn off Lamp.” The NLP capabilities of Alexa ensure that the command is correctly understood and executed.

Voice control is a significant advancement in home automation, providing users with a hands-free experience. It eliminates the need for manual interaction with devices and simplifies daily routines. With the skill to control devices through voice commands, users can conveniently manage their smart homes. The flexibility to name devices according to personal preference enhances the overall user experience.


When troubleshooting connectivity issues with Alexa and BroadLink devices, it is essential to address various aspects. First and foremost, ensure that the voice command feature is functioning correctly, allowing for seamless interaction between the user and the device. If Alexa is not responding as expected, it is possible that the device is offline. In such cases, accessing the device through the BroadLink App can help diagnose and resolve the issue.

To determine the status of the device, open the BroadLink App and check if it shows the device as “offline.” This indication suggests a problem with the network connection. It is crucial to verify the stability and reliability of the network connection to ensure uninterrupted communication between Alexa and the BroadLink device.

If the device remains offline despite a stable network connection, it is recommended to troubleshoot further. Double-check all network settings, including Wi-Fi configurations, and ensure that the device is connected to the appropriate network. Additionally, reviewing any error messages or notifications provided by the App can offer valuable insights into the underlying problem.

BroadLink skill ‘scenes’ stopped working

The BroadLink skill ‘scenes’ on Alexa is encountering a disruption in its functionality, specifically it has stopped working. Users may experience difficulties in accessing and utilizing the scenes feature. To resolve this issue, it is crucial to ensure that you are logged into the correct Alexa account associated with your BroadLink devices. You can verify your account by simply asking, “Alexa, who am I?” It is important to say the command accurately for Alexa to provide the correct account information. Additionally, it is advisable to double-check if the setup and configuration of your BroadLink devices are done correctly. This includes ensuring that the devices are connected to the network and properly registered with your Alexa account. By following these steps and confirming the account details, you can rectify the problem and restore the functionality of the BroadLink skill ‘scenes’ on Alexa.


How do I connect my BroadLink device to Alexa?

  • Open the Alexa mobile app on your device.
  • Go to Settings.
  • Select Skills.
  • Type in and search for “BroadLink Remote Control” skill.
  • Enable the skill.
  • Use the BroadLink Account and Password that you created for the IHC App.
  • After the discovery process, your BroadLink devices should be displayed in the Alexa app.

How do I link BroadLink to Google home?

  • Open the Google Home App.
  • In the app, find “BroadLink.”
  • Follow the wizard or instructions provided to link the BroadLink service with your BroadLink account.
  • Once linked, the Google Home App will list all the available devices associated with your BroadLink account.
  • You can rename the devices and assign them to specific rooms for easier management and control within the app.

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